Tom Utley
Charleston, SC
tom@tomutley.com
uttles @skype
http://www.linkedin.com/in/tomutley

Summary:
A professional computer engineer with nine years of customer facing experience dealing with digital television distribution products and web based management systems. Experienced in gathering requirements, presenting to audiences ranging from field technicians to chief technology officers, formulating customized solutions, troubleshooting customer issues, and developing new product proposals. Accustomed to working in a fast paced environment; skilled in: pre-sales, post-sales, applications engineering, solution design, product management and business development. Excellent at building strong customer relations and learning new technologies.

Accomplishments:

  • Sold solutions to: tier 1, 2 and 3 cable and telephone companies, equipment manufacturers, content providers, and national broadcast networks, while acting as the technical resource and solution architect of the sales team.
  • Coordinated with national sales manager to develop a partnership with the National Cable Television Cooperative.
  • Supported named account managers in closing orders valued at or above $1 million.
  • Contributed to regional sales managers successfully exceeding quota on a regular basis.
  • Presented technical papers by chief scientists to chapter meetings of both SMPTE and SBE.
  • Increased QA testing efficiency and knowledge base by developing a test tracking database application for a multinational telecommunications company.